IMPSGA (independent MPS global alliance), was founded on October 8th, 2012 for premium managed print service (MPS) providers across Europe to work together on best practice, commercial synergies and cross border service delivery.
The founding members of the IMPSGA announced the formation of the alliance at Transform 2012, the premier event of the MPS community. The first of its kind in Europe, it groups managed service-orientated value added resellers whose main business is focussed on delivering independent MPS to mid-sized corporations and large enterprises.
Research shows that only 31% of large enterprises and 15% of mid market businesses prefer manufacturer delivered MPS solutions. Thus, there is a strong preference for independent providers to serve this market, and many MPS users have requirements in more than one country.
The Alliance will serve this growing market by providing freedom and choice for the customer that has not been available internationally until now. The members are convinced that this freedom will better answer end users’ needs across Europe, who will in turn select Alliance members for their requirements.
Alliance members can expect to drive more business abroad as well as at home.
The Alliance meets regularly to review and share best practices, and has recently completed a cost per print review across Europe on key branded models. It has also conducted software reviews, including one for mobile print software.
The intent of the Alliance is to bring clarity around what MPS truly is and delivers, in an environment unbiased by other business requirements that may impair the delivery performance.
John Taylor, CEO of M2, based in London, UK.The true values of MPS have become unclear over recent years with a wide range of meanings across the OEMs and independent channels. This global international partnership has been brought together to re-define the core values and drive best practice, service excellence and leading agnostic solutions to customers.
About IMPSGA: The Alliance has, as of today, more than 105,000 devices under management, with a breadth of service delivery on 12 brands.
The Alliance will continue to expand over the coming months with the addition of more partners in new geographical regions. One of the founding principles of the Alliance is that each member has exclusivity within its home territory.
The Alliance is moderated by IDeAs, a network of International Document Strategy Advisors across the Globe.